Leadership Development Webinars
Helping managers of departments and organisations, across the UK and beyond, to develop their skills and build thriving teams with free webinars.
About Hayley’s leadership development webinars
Beyond offering consulting, coaching, courses and programmes of support, Hayley and her associates also run free leadership development webinars.
Hayley’s webinars provide managers of teams, departments and organisations with new insights into what it means to be a leader, managing people and projects, managing different personalities, motivating and having confident conversations with staff, and building a brilliant team.
She has been supporting leaders and teams from a wide variety of industries, including the housing association space where she started her career, for over a decade. Infact, Hayley has partnered with The Women in Social Housing Network (WISH), who advertise some of these leadership development webinars to their thousands of members, who attend in large numbers.
Hayley’s webinars are a valuable resource for leaders of departments and organisations across the UK and beyond. Discover the topics below, click the button to select the date that works for you, and book your free place.
Book a place on Hayley’s free leadership development webinars
Confident Conversations
Weds 16th October – 12:30-1:30pm
Free, 1 hour lunch and learn webinar.
For anyone in a people-focused role (customers, staff, or stakeholders), who want to improve their confidence in tackling difficult conversations.
Do you ever find yourself struggling to communicate effectively in social or professional settings?
Facilitated by Hayley & associate Gemma Brown, the “Confident Conversations” webinar will provide you with 3 simple tools to boost your confidence and navigate conversations with ease – whether with your line manager, your team or even with yourself.
You’ll discover how to give assertive direction, even if it feels awkward, learn why being clear with staff is being kind, and how to give instructions, provide feedback, and chase overdue work.
Gemma and Hayley will guide you through a series of exercises and techniques to help you become a more confident communicator – in order to build rapport and connect with others, create safety for openness and provide impactful feedback to others.
Book your free place on the webinar today.
How to Build a Brilliant Team
Mon 4th November – 12:30-1:30pm
Free, 1 hour lunch and learn webinar.
For current or aspiring managers of teams and departments.
The “How to Build a Brilliant Team” webinar was designed for Senior Managers seeking to enhance their team’s performance.
In this interactive one-hour webinar, you will delve into the science-backed principles of business psychology that form the foundation of high-performing teams.
From understanding the critical elements that shape such teams, to practical strategies for implementation, you will gain invaluable insights to apply directly within your own organisational contexts.
By the end of this leadership development webinar, you will be able to:
- Identify the core principles for building teams and what makes them so important
- Apply and evaluate the core principles to your own setting
- Define an overarching goal that will move your team towards excellence
- Plan the next steps you/your team need to take to plug any gaps, learn any skills or connect any further.
Strategic vs Operational Thinking
Fri 8th November – 12:30-2:00pm
Free, 90mins action-packed webinar.
For current or aspiring managers of teams and departments.
“Strategic vs Operational Thinking,” focuses on practical insights that can immediately impact your day-to-day leadership – not complex theories and buzzwords.
Understand the differences between strategic and operational thinking, and gain a fresh perspective on managing people and projects. This webinar is your ticket to understanding how to align daily tasks with long-term goals, and foster a culture of creativity within your team.
It’s an hour well-spent, filled with relatable examples and interactive discussions that will leave you inspired and equipped with tangible skills to enhance your leadership effectiveness.
Book your free place on the webinar today and join facilitator and business psychology consultant Hayley Gillard, and a number of fellow leaders from diverse businesses and industries to elevate your leadership game.
An Introduction to Psychological Safety
Wed 27th November 10am – 11:30am
Free, 90 mins action-packed webinar.
For current or aspiring managers of teams and departments.
“An Introduction to Psychological Safety” offers actionable strategies to create a workplace where your team feels secure to speak up, take risks, and innovate—without the fear of judgment or reprisal.
Forget about abstract concepts and jargon; this webinar dives into the real-world benefits of fostering psychological safety, from boosting team performance to driving engagement and creativity.
Join us to explore practical techniques that you can implement immediately to build trust and encourage open communication within your team. With relatable examples and interactive sessions, this is an opportunity to not just learn, but to transform how you lead.
Reserve your spot today and join expert facilitator Hayley Gillard, as we explore how psychological safety can be a game-changer for your team and your leadership journey.
Office Politics: A New Way of Managing Conflict
Tues 10th December – 1:30 – 2:30pm
Free, 1 hour lunch and learn webinar.
For current or aspiring managers of teams and departments.
Step into a transformative exploration with the “Office Politics: A New Way of Managing Conflict.” webinar.
In the ever-evolving landscape of office dynamics, mastering the art of conflict management becomes paramount.
This webinar is designed to equip you with innovative approaches that centre around the groundbreaking concept of cultivating psychological safety within your team, and building a foundation of trust and openness.
Join Hayley as she unveils strategies to redefine office politics, shifting the paradigm towards fostering an environment where team members feel psychologically safe to express their opinions, share ideas, and embrace constructive conflict.
Hayley will guide you through practical techniques that not only diffuse tensions but also empower you to proactively shape a culture of collaboration.
Book your free place on the webinar today.
How to Motivate Staff
Thursday 9th January 2025 -12:30-2:00pm
Free, 90 mins lunch and learn webinar.
For current or aspiring managers of teams and departments.
In partnership with WISH (women in social housing) Network.
“How to Motivate Staff” is a sure-fire way to super-charge your leadership, offering a guided deep dive into strategies that not only ignite motivation across your team, but also address the inevitable frustrations that come with the territory.
This leadership development webinar will provide you with practical approaches to help you overcome common hurdles and ensure you possess the tools to effectively motivate your staff.
You’ll explore the subtle yet powerful languages of appreciation that resonate within a team, creating a harmonious and motivated work environment, decoding the unique preferences of individual team members, fostering a culture of positive reinforcement and beyond.
Book your free place on the webinar today and join Hayley and your fellow leaders for an hour that will help you to motivate your team while navigating the intricacies of team dynamics.
Managing Different Personalities
Friday 31st January 2025 – 12:30-2:00pm
Free, 90 mins lunch and learn webinar.
For current or aspiring managers of teams and departments.
The “Managing Different Personalities” webinar is a comprehensive guide to unravelling the complexities of leadership and overcoming frustrations associated with managing different personalities.
In this immersive leadership development webinar, we will not only explore the nuances of understanding diverse personalities, but also delve into practical techniques for addressing and overcoming common frustrations that can hinder the motivation of your team.
Facilitator Hayley will provide actionable insights on celebrating the diversity of thinking within your team, transforming potential roadblocks into opportunities for innovation and collaboration, and helping you to effectively tackle frustrations that may arise in the process of motivating your staff.
Whether you’re an experienced manager or an emerging leader, join us for an hour filled with strategies to inspire, engage, and overcome frustrations.
Confident Conversations
Thursday 13th February 2025 – 12:30-1:30pm
Free, 1 hour lunch and learn webinar.
For anyone in a people-focused role (customers, staff, or stakeholders), who want to improve their confidence in tackling difficult conversations.
In partnership with WISH (women in social housing) Network.
Do you ever find yourself struggling to communicate effectively in social or professional settings?
Facilitated by Hayley & associate Gemma Brown, the “Confident Conversations” webinar will provide you with 3 simple tools to boost your confidence and navigate conversations with ease – whether with your line manager, your team or even with yourself.
You’ll discover how to give assertive direction, even if it feels awkward, learn why being clear with staff is being kind, and how to give instructions, provide feedback, and chase overdue work.
Gemma and Hayley will guide you through a series of exercises and techniques to help you become a more confident communicator – in order to build rapport and connect with others, create safety for openness and provide impactful feedback to others.
An Introduction to Psychological Safety
Friday 28th February 12:30pm – 2pm
Free, 90 mins action-packed webinar.
For current or aspiring managers of teams and departments.
“An Introduction to Psychological Safety” offers actionable strategies to create a workplace where your team feels secure to speak up, take risks, and innovate—without the fear of judgment or reprisal.
Forget about abstract concepts and jargon; this webinar dives into the real-world benefits of fostering psychological safety, from boosting team performance to driving engagement and creativity.
Join us to explore practical techniques that you can implement immediately to build trust and encourage open communication within your team. With relatable examples and interactive sessions, this is an opportunity to not just learn, but to transform how you lead.
Reserve your spot today and join expert facilitator Hayley Gillard, as we explore how psychological safety can be a game-changer for your team and your leadership journey.
How to Build a Brilliant Team
Thursday 6th March – 12:30-2pm
Free, 1 ho lunch and learn webinar.
For current or aspiring managers of teams and departments.
In partnership with WISH (women in social housing) Network.
The “How to Build a Brilliant Team” webinar was designed for Senior Managers seeking to enhance their team’s performance.
In this interactive one-hour webinar, you will delve into the science-backed principles of business psychology that form the foundation of high-performing teams.
From understanding the critical elements that shape such teams, to practical strategies for implementation, you will gain invaluable insights to apply directly within your own organisational contexts.
By the end of this leadership development webinar, you will be able to:
- Identify the core principles for building teams and what makes them so important
- Apply and evaluate the core principles to your own setting
- Define an overarching goal that will move your team towards excellence
- Plan the next steps you/your team need to take to plug any gaps, learn any skills or connect any further.
Strategic vs Operational Thinking
Fri 28th March 2025 – 12:30-2:00pm
Free, 90mins action-packed webinar.
For current or aspiring managers of teams and departments.
“Strategic vs Operational Thinking,” focuses on practical insights that can immediately impact your day-to-day leadership – not complex theories and buzzwords.
Understand the differences between strategic and operational thinking, and gain a fresh perspective on managing people and projects. This webinar is your ticket to understanding how to align daily tasks with long-term goals, and foster a culture of creativity within your team.
It’s an hour well-spent, filled with relatable examples and interactive discussions that will leave you inspired and equipped with tangible skills to enhance your leadership effectiveness.
Book your free place on the webinar today and join facilitator and business psychology consultant Hayley Gillard, and a number of fellow leaders from diverse businesses and industries to elevate your leadership game.
The 5 Dysfunctions of a Team
Thursday 7th August 2025 – 12:30-2:00pm
Free, 90 minute lunch and learn webinar.
For current or aspiring managers of teams and departments. In partnership with WISH (women in social housing) Network.
“The 5 Dysfunctions of a Team” webinar is a transformative one-hour session, rooted in Patrick Lencioni’s renowned model.
This webinar will provide you with a comprehensive framework, unveil the key factors that impede team success, and arm you with strategies to foster a cohesive and high-performing team environment.
You’ll establish an understanding of the 5 dysfunctions of a team (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), and explore practical insights and actionable solutions to help you navigate and overcome these challenges.
Whether you’re leading a small project team or an entire department, this leadership development webinar equips you with the knowledge and strategies to cultivate a collaborative culture that enhances team effectiveness and drives success.
Strategic vs Operational Thinking
Thursday 4th September 2025 – 12:30-2:00pm
Free, 90mins action-packed webinar.
For current or aspiring managers of teams and departments.
In partnership with WISH (women in social housing) Network.
“Strategic vs Operational Thinking,” focuses on practical insights that can immediately impact your day-to-day leadership – not complex theories and buzzwords.
Understand the differences between strategic and operational thinking, and gain a fresh perspective on managing people and projects. This webinar is your ticket to understanding how to align daily tasks with long-term goals, and foster a culture of creativity within your team.
It’s an hour well-spent, filled with relatable examples and interactive discussions that will leave you inspired and equipped with tangible skills to enhance your leadership effectiveness.
Book your free place on the webinar today and join facilitator and business psychology consultant Hayley Gillard, and a number of fellow leaders from diverse businesses and industries to elevate your leadership game.
Coaching Skills for Managers
Thursday 18th September 2025 – 12:30 – 2pm
Free, 90mins lunch and learn webinar.
For current or aspiring managers of teams and departments.
The Coaching Skills for Managers webinar provides managers with practical tools to enhance team performance through coaching.
Participants will learn the GROW model (Goal, Reality, Options, Will) to structure coaching conversations, alongside techniques for active listening and asking powerful questions that encourage self-reflection and problem-solving.
The session emphasises shifting from a directive leadership style to a coaching mindset, fostering employee growth, accountability, and engagement. Managers will leave with actionable strategies to create a supportive environment where employees take ownership of their development and contribute more effectively to team goals.
Sign up for your free place using the link below.
Confident Conversations
Thursday 9th October 2025 – 12:30-1:30pm
Free, 1 hour lunch and learn webinar.
For anyone in a people-focused role (customers, staff, or stakeholders), who want to improve their confidence in tackling difficult conversations.
In partnership with WISH (women in social housing) Network.
Do you ever find yourself struggling to communicate effectively in social or professional settings?
Facilitated by Hayley & associate Gemma Brown, the “Confident Conversations” webinar will provide you with 6 simple tools to boost your confidence and navigate conversations with ease – whether with your line manager, your team or even with yourself.
You’ll discover how to give assertive direction, even if it feels awkward, learn why being clear with staff is being kind, and how to give instructions, provide feedback, and chase overdue work.
Gemma and Hayley will guide you through a series of exercises and techniques to help you become a more confident communicator – in order to build rapport and connect with others, create safety for openness and provide impactful feedback to others.
Managing Different Personalities
Thursday 23rd October 2025 – 12:30-2:00pm
Free, 90 mins lunch and learn webinar.
For current or aspiring managers of teams and departments. In partnership with WISH (women in social housing) Network.
The “Managing Different Personalities” webinar is a comprehensive guide to unravelling the complexities of leadership and overcoming frustrations associated with managing different personalities.
In this immersive leadership development webinar, we will not only explore the nuances of understanding diverse personalities, but also delve into practical techniques for addressing and overcoming common frustrations that can hinder the motivation of your team.
Facilitator Hayley will provide actionable insights on celebrating the diversity of thinking within your team, transforming potential roadblocks into opportunities for innovation and collaboration, and helping you to effectively tackle frustrations that may arise in the process of motivating your staff.
Whether you’re an experienced manager or an emerging leader, join us for an hour filled with strategies to inspire, engage, and overcome frustrations.
An Introduction to Psychological Safety
Thursday 6th November 2025 12:30-2pm
Free, 90 mins action-packed webinar.
For current or aspiring managers of teams and departments.
In partnership with WISH (women in social housing) Network.
“An Introduction to Psychological Safety” offers actionable strategies to create a workplace where your team feels secure to speak up, take risks, and innovate—without the fear of judgment or reprisal.
Forget about abstract concepts and jargon; this webinar dives into the real-world benefits of fostering psychological safety, from boosting team performance to driving engagement and creativity.
Join us to explore practical techniques that you can implement immediately to build trust and encourage open communication within your team. With relatable examples and interactive sessions, this is an opportunity to not just learn, but to transform how you lead.
Reserve your spot today and join expert facilitator Hayley Gillard, as we explore how psychological safety can be a game-changer for your team and your leadership journey.
How to Build a Brilliant Team
Thursday 20th November 2025 – 12:30-2pm
Free, 1 ho lunch and learn webinar.
For current or aspiring managers of teams and departments.
The “How to Build a Brilliant Team” webinar was designed for Senior Managers seeking to enhance their team’s performance.
In this interactive one-hour webinar, you will delve into the science-backed principles of business psychology that form the foundation of high-performing teams.
From understanding the critical elements that shape such teams, to practical strategies for implementation, you will gain invaluable insights to apply directly within your own organisational contexts.
By the end of this leadership development webinar, you will be able to:
- Identify the core principles for building teams and what makes them so important
- Apply and evaluate the core principles to your own setting
- Define an overarching goal that will move your team towards excellence
- Plan the next steps you/your team need to take to plug any gaps, learn any skills or connect any further.
Coaching Skills for Managers
Thursday 11th December 2025 – 12:30 – 2pm
Free, 90mins lunch and learn webinar.
For current or aspiring managers of teams and departments.
In partnership with WISH (women in social housing) Network.
The Coaching Skills for Managers webinar provides managers with practical tools to enhance team performance through coaching.
Participants will learn the GROW model (Goal, Reality, Options, Will) to structure coaching conversations, alongside techniques for active listening and asking powerful questions that encourage self-reflection and problem-solving.
The session emphasises shifting from a directive leadership style to a coaching mindset, fostering employee growth, accountability, and engagement. Managers will leave with actionable strategies to create a supportive environment where employees take ownership of their development and contribute more effectively to team goals.
Sign up for your free place using the link below.
The 5 Dysfunctions of a Team
Thursday 18th December 2025 – 12:30-2:00pm
Free, 90 minute lunch and learn webinar.
For current or aspiring managers of teams and departments.
“The 5 Dysfunctions of a Team” webinar is a transformative one-hour session, rooted in Patrick Lencioni’s renowned model.
This webinar will provide you with a comprehensive framework, unveil the key factors that impede team success, and arm you with strategies to foster a cohesive and high-performing team environment.
You’ll establish an understanding of the 5 dysfunctions of a team (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), and explore practical insights and actionable solutions to help you navigate and overcome these challenges.
Whether you’re leading a small project team or an entire department, this leadership development webinar equips you with the knowledge and strategies to cultivate a collaborative culture that enhances team effectiveness and drives success.
About Hayley
Compassionate Leaders Founder and Managing Director, Hayley Gillard, is an empowering, engaging and skilled facilitator, trainer, and host of leadership development webinars.
Hayley has spent over a decade and a half supporting organisations in the housing sector, education, and a varied range of industries with tailored coaching, courses and programmes.
As a Business Psychologist, Hayley blends business development training and coaching with psychological safety principles, to help create compassionate leaders of high-performing teams, made up of fulfilled and dedicated staff.
Having supported one of The Times Top 100 UK’s Fastest Growing Companies, and had one of her training programmes shortlisted for an ASCP Safety and Compliance national award in 2022, you can rest assured that Hayley can help to transform your leadership skills and your team.
Hayley has really helped me navigate into my new role which I was really worried about as I questioned if I was good enough for the role and she gave me the confidence to just go for it. She has enabled me to change the way I manage stressful situations, challenged me to step outside my comfort zone and taught me skills I’ll carry long beyond the leadership course. I now feel more confident, able and equipped with the skills to be a good leader.
I cannot praise Hayley enough with how well this cause has impacted, not only my working life, but also my personal life. My mindset and confidence has changed for the better, and this is being shown and noticed within my work. With every session I have with Hayley I feel like I develop as a shiny new person each time. I am a completely different person to when I first started this cause, which was only September last year! I am so glad I was given this opportunity to be able to develop myself, and I cannot wait to see how much I will have grown by the end of this course. I have just 1 question, Please can we keep Hayley?!