Compassionate Leadership Development Training
Helping teams thrive, innovate and collaborate
82% of managers are ‘accidental’ managers. Meaning they’re often promoted based on technical expertise but receive no formal people management training. They’re then expected to manage staff, motivate others and deal with conflict resulting in lack of confidence and avoidance of difficult conversations. It’s our mission to fix that!
If you’re looking to develop your leadership skills, strengthen and transform your team and their ability to lead, and maximise engagement, innovation and performance across your department and organisation, Hayley and her associates can help.
Compassionate Leaders is a consultancy founded and run by one of the leading business psychology specialists in the social housing sector. Skilled facilitator Hayley Gillard, supports leaders of departments and organisations with ILM accredited leadership development training, coaching, consulting, courses and programmes.
Hayley helps organisations to create the psychologically safe conditions in which high-performing teams can be built, and provides training and support that enables leaders to become more confident, compassionate, and build remarkable teams that thrive, innovate, and truly collaborate.
As a go-to training consultant for organisations across the social housing sector, Hayley supports CEO’s, Senior Leadership Teams, Heads of Departments and HR/OD Leads, with highly effective leadership development training, for themselves and their managers with compassion at its centre.
A unique approach to leadership development training
Hayley’s unique approach to leadership development training involves looking inward to develop your internal self-awareness and emotional intelligence. You’ll learn to lead more confidently and compassionately, and make and execute difficult business decisions with empathy, clarity and humanness.
Whatever combination of consulting, coaching, programmes or courses you and Hayley feel are the right fit for your needs, psychological safety principles are at the centre of her approach. This is to enable you to build the foundations on which engaged, collaborative, productive teams can thrive, and help you to develop a culture of trust and well-being across your team or organisation.
Our leadership development training
Consultancy
Work with Hayley over a longer time period to assess and diagnose organisational culture, team dynamics and manager skill set issues. A bespoke package of support, to include managers at every level of the business will help embed psychological safety and accountability.
Manager School (Online)
A 12-week accredited qualification, providing ultimate flexibility through the self-study format. Designed to support managers promoted on technical competence but perhaps lacking the conifdence and skills needed. tomanage people.
Leadership Programmes
All programmes now ILM Level 5 Accredited! Build your own bespoke programme or join one of our open cohorts. All programmes follow our science-backed and proven framework and include elements of personal, people and organsational leadership.
Coaching
Coaching sessions, either one-to-one or as a team, can help you overcome your current challenges, reflect and set actions.
Why choose Compassionate Leaders?
Hayley has forged a reputation as a skilled, warm and empathetic trainer and facilitator, with a track record that speaks for itself.
Hayley’s leadership development training, consulting, coaching, courses and programmes offer leaders, their teams and organisations with a huge number of benefits. Including:
- Enhanced effectiveness of leadership
- Enhanced employee well-being
- Increased employee engagement and job satisfaction
- Higher talent retention rates
- Improved communication (both as a leader, or across your team and wider organisation)
- Increased trust
- Enhanced innovation
- Better conflict resolution#
- Reduction in errors and accidents
- Creates a positive organisational culture
- Improved customer satisfaction
Who is Hayley?
Managing Director, Hayley Gillard, is an empowering facilitator, engaging trainer, and skilled leadership coach, with a background and degrees in business and psychology.
Hayley has spent over a decade and a half supporting organisations in the housing sector, education, and a varied range of industries with leadership development training with psychological safety principles at the centre.
Having supported one of The Times Top 100 UK’s Fastest Growing Companies, and had one of her training programmes shortlisted for an ASCP Safety and Compliance national award in 2022, you can rest assured that Hayley can help to transform your leadership skills and your team.

“I genuinely don’t think that I could be the person/leader/business owner/counsel/wife that I am without having you to lean on. I value your advice and honesty and counsel so much. You help me to be the very best version of me and for that I am truly grateful. Everyone needs a Hayley!”
“Working in a senior leadership role is 100mph and demanding. Creating the space for regular sessions with Hayley has been invaluable and helped me navigate change while also providing the opportunity to reflect. Hayley is great, really personable and easy to talk to. This means I can bring challenges or concerns to a session, talk them through with Hayley, and us work through potential solutions or options. Having tangible actions and a focus for the next period of time means I am more focussed, and can clearly see progress. Working with Hayley and The Fresh Air Leadership Company has made me realise how important it is to have a coach.”